Our service team works for you worldwide! For the installation, commissioning and maintenance of third-party machines, our experienced service team is always available for you. We help with quick and efficient solutions. We go over and above for our customers and will look after your equipment as if it were our own.
What’s more, combine your Service and Data contracts with us to achieve the highest data capture of all. By dialing your sites early morning, we can dispatch an engineer from our team by lunchtime. Full Air Quality Data reports and Detailed Assessment service available.
Service & Maintenance, New Site Installations, LSO, Data Management, Repairs.
Take advantage of our expertise and our worldwide network for the installation, commissioning and service of your systems.
We cover Middle East (KSA, UAE, Qatar, Oman, Kuwait, Bahrain, Jordan and Libya) for you.
Laboratory and Environment Instrument Repair and Services
Calibration Services
Ensuring instruments are functioning within specified tolerances.
Scheduled maintenance to prevent breakdowns and extend the lifespan of instruments.
Includes cleaning, part replacement, and software updates.
Emergency Repairs
On-site or off-site repair services for instruments that are malfunctioning.
Fast turnaround times are often critical to minimize downtime.
Technical Support and Troubleshooting
Assistance with diagnosing problems and providing solutions.
This can include phone support, remote assistance, or on-site visits.
Parts Replacement
Supply and installation of genuine or compatible parts for various instruments.
This ensures the instrument retains its original performance specifications.
Training and Consultation
Training users on proper operation and maintenance to reduce wear and tear.
Consultation on upgrades or replacements when instruments become obsolete.
Instrument Validation
Verification that the instrument operates according to its intended use, particularly important in regulated environments.
Annual Maintenance Contracts (AMC) for laboratory and environmental instruments are agreements between a service provider and an organization to ensure the ongoing maintenance, repair, and calibration of equipment throughout the year. An AMC helps organizations maintain high standards of accuracy and reliability for their instruments while also managing costs. Here’s a detailed overview of what an AMC typically includes, its benefits, and key considerations:
Benefits of AMC
Cost-Effectiveness
Predictable budgeting with fixed annual costs for maintenance services.
Reduces unexpected repair expenses and downtime costs.
Enhanced Instrument Reliability
Regular maintenance leads to improved performance and longer lifespan of instruments.
Reduces the likelihood of unexpected breakdowns.
Compliance Assurance
Helps ensure instruments remain compliant with regulatory standards, which is crucial for laboratories and environmental monitoring organizations.
Facilitates smoother audits and inspections.
Expertise and Support
Access to skilled technicians and expertise for repairs and maintenance.
Technical support can help resolve issues quickly and efficiently.
Focus on Core Activities
Allows laboratory staff to concentrate on research and testing rather than maintenance issues.